This week, I had the pleasure of speaking with Cathy Port – Head of Food for Costa Coffee.
With a Masters in Creative Talents & Solutions in Business and an early career in product development, over the past 20 years Cathy has successfully worked for the likes of Compass Group, Sainsbury’s, McDonald’s, Leon and since 2017 she’s been the Head of Food for Costa Coffee and is responsible for the Food growth agenda across the UK & Ireland.
This episode is full of brilliant wisdom and insight from Cathy. We discuss how her love of cooking first attracted her to this industry, along with why she has stuck with it through the years. Cathy tells us about the traits and attributes that have helped her along the way, citing a positive mental attitude and resilience being strong factors in her success.
We delve into the characteristics of good leadership, why Cathy believes coaching and mentoring can truly tap into or refine an individual’s potential and the importance of recruiting diverse teams to find new solutions to problems. We even discuss a little bit about Gareth Southgate’s management style!
Join us as we discuss Cathy’s ‘why’, the positives to come out of the pandemic, shifts in leadership and the importance of thinking big.
We think you’ll feel truly inspired after listening to this one.
Here are some key topics we discussed through the episode:
05.07 Key traits and attributes that have contributed to Cathy’s success
08:00 The Importance of Coaching
11:00 Unconscious Bias and Recruitment
18:04 The Impact of Covid on Cathy, the business and her team
24:18 Having a Growth Mindset Post-Pandemic
30:44 What Motivates Cathy
30:45 Prioritising Workflow to Get The Best Return
32:56 Empowering People To Have More Balance
39:20 Tips and Career Advice
As ever, if you’d like to get in touch for any reason you can reach me at Jonathan.firstname.lastname@example.org